Most signups go through in under 30 seconds. The edge cases that fail usually fall into one of these.
Email already in use
Each email maps to exactly one user across all tenants. If you have signed up before (maybe for a test), the form rejects the email. Either log in with that email, or use a different one for the new tenant.
Tenant slug conflict
The signup flow auto-generates a slug from your business name. If someone has already taken that slug, we append -2, -3, etc. so you always get a unique URL. You can rename the slug later from Settings, but bookmarked client portal links would break.
Business name with unusual characters
Slugs only contain letters, numbers, and hyphens. "Elisha & Son's Gardening, LLC" becomes "elisha-sons-gardening-llc" automatically.
Password too short
Minimum 8 characters, must be confirmed (typed twice). No other complexity rules — long-and-memorable beats short-and-cryptic.
When all else fails
Email help@servicio.app with the business name and email you tried. We can provision the tenant manually and send you a recovery link.