Customer stories

What happens when the tool
actually fits the work.

Four shops running on Servicio. Four different sizes, two industries, four different reasons they switched. We asked them to show us the numbers — and then talked through what actually moved.

2,400+Shops running Servicio
$94MInvoiced on platform / yr
38US states + 2 Cdn provinces
4.9 ★Avg review on Capterra
Cedarbrook Landscape Co.
Lawn & landscape · Raleigh, NC · 2 → 8 crews

Cedarbrook went from 2 crews to 8 in 14 months, without hiring an office manager.

Abe Kolawole took over his uncle's 2-truck lawn business in early 2025 with a day job as a financial analyst. He wanted to keep the day job. Fourteen months later, the lawn business had grown four-fold and still had the same two people running the office. Here is what they built.

+287% Revenue (14 mo)
Crews (2 → 8)
0 Office hires added
11 d Average DSO
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Sunline Pool Services
Pool service · Phoenix, AZ · 340 weekly accounts

How Sunline went from 41% to 94% same-week collections after one weekend.

A Phoenix pool company with 340 weekly accounts had a collections problem that looked unsolvable without a full office rebuild. One weekend of Stripe Connect + automated dunning changed the math.

94% Same-week collection
−26d DSO improvement
$84k Released from A/R
1 Weekend to migrate
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Rooted Grounds Collective
Landscape + snow · Minneapolis, MN · 1,240 annual service visits

A Minneapolis snow + lawn shop found 23% more margin in the shoulder seasons.

Rooted had a revenue problem that looked like a marketing problem but turned out to be an operations problem. The fix — seasonal auto-pause, tag-driven automations, and a ruthless sense of what not to sell — yielded a 23% margin lift without raising a single price.

+23% Margin (shoulder)
−41% Billing errors
38 h Weekly office hrs saved
4.9 ★ Google average
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Palmera Paisajismo
Lawn + landscape · San Antonio, TX · 11 employees

Palmera runs a Spanish-speaking operation that out-communicates every bigger competitor.

A 100% Spanish-speaking crew of 11 in San Antonio, serving a bilingual residential book, had been losing contracts to bigger shops with better English-language communication. Servicio closed the gap — in both directions.

+38% New-client close rate
+19 NPS points
3 d New-hire onboard
100% Bilingual service
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