Documentation

How to run your shop
on Servicio.

64 articles across 14 sections. Everything from signup to commission payouts, with the gotchas we see every week.

Getting started

New to Servicio? Start here. Account creation, onboarding, importing your client book, and your first visit end-to-end.

6 articles →

Plans & billing

How Servicio is priced, what each tier unlocks, the 14-day trial, plan limits, and how to upgrade or change plans.

5 articles →

Running your business

The daily workflow for owners and office staff: dashboard, inbox, clients, search, settings, and the audit log.

7 articles →

Scheduling & dispatch

The dispatcher day-view, route optimization, weather overlays, and handling the chaos of real operations.

4 articles →

Services, checklists & visits

Building your service catalog, per-service checklists, the full visit lifecycle, and capturing proof-of-service.

5 articles →

Quoting & booking requests

Building quotes with line items and optional upsells, sending them, the public accept page, and customer-initiated booking requests.

3 articles →

Invoicing & payments

How invoices are generated, Stripe Connect setup, auto-pay, the 4-step dunning cadence, and refunds.

4 articles →

Templates & communication

The message template studio, default templates, triggers, placeholders, bilingual messaging, and AI features.

4 articles →

Team & commissions

Managing employees, time tracking, commission plans, client attributions, and building monthly payouts.

5 articles →

Reports & analytics

Reading the reports page, understanding MRR / AR aging / collection, and using margin data to make decisions.

3 articles →

The customer portal

What homeowners see, how magic-link authentication works, paying invoices, and requesting a visit.

4 articles →

The tech field app

The PWA that runs on technicians' phones. Installing, daily use, offline behavior, and tips for the field.

4 articles →

Platform & security

Multi-tenancy, the audit log, AI credits, user roles, and data-export / deletion rights.

4 articles →

Troubleshooting

Common issues, diagnostic steps, and when to contact support.

6 articles →

Can't find what you need?

Our support team reads every message and replies within one business day. Most questions are answered in under an hour.