Scheduling & dispatch
The dispatcher day-view, route optimization, weather overlays, and handling the chaos of real operations.
The dispatcher day-view
Drag-to-assign, capacity meters, weather overlays, and keyboard shortcuts. The single most-used screen for most shops.
Route optimization
How the nearest-neighbor + 2-opt optimizer works, when to use it, and what it does not do yet.
Weather-aware scheduling
How the weather overlay works, what counts as "risky," and how to handle inclement weather days.
Handling skipped visits and reschedules
When a tech has to skip (weather, locked gate, no-show client), how to record it and what the system does.