Docs / Scheduling & dispatch / The dispatcher day-view

The dispatcher day-view

Drag-to-assign, capacity meters, weather overlays, and keyboard shortcuts. The single most-used screen for most shops.

The dispatcher is a horizontal day-view timeline: rows are techs, columns are hours from 7am to 7pm. Every assigned visit shows as a chip in a tech's row at its scheduled start time. Unassigned visits sit in a left-rail queue.

Reading the layout

  • Date stepper. Top-left. Arrows move ±1 day. Press T to jump to today.
  • Left rail: unassigned queue. Any visit for the selected day with no assigned tech lives here.
  • Tech rows. One per active tech. The name cell on the left shows the tech and their capacity meter (scheduled hours vs 8hr target).
  • Hour grid. Visits are positioned by their scheduled_window_start, sized by duration.
  • Weather chip. Top-right. Pulls the day's forecast. Tints amber when rain or wind risk is high.

Assigning a visit

Drag a chip from the unassigned queue onto a tech's row. Release. The visit is now assigned; the capacity meter updates. To reassign, drag from one row to another. To unassign, drag back to the left queue.

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Capacity meters go amber at 85% of the 8-hour baseline, rose at 100%+. A rose meter means that tech is over-scheduled for the day — either shorten visit durations or move work to another tech.

Keyboard shortcuts

  • T — jump to today
  • / — previous / next day
  • / — open global search

Visit chips

Each chip shows: client name, service type (via color), scheduled time, and any flags (photo required, weather risk, chemistry out-of-range). Click any chip to open the visit detail page.

Chip colors match the service category:

  • Grass-green — mowing / lawn services
  • Moss-green — cleanup / generic lawn
  • Forest-green — fertilizer / chemical applications
  • Sky-blue — pool services
  • Clay — landscaping / hardscape
  • Sun — seasonal / fertilize/seed

Weather awareness

The dispatcher queries api.weather.gov once for the tenant's primary address per day (cached 3 hours). When the forecast indicates rain >50% probability or sustained wind >=25mph, every visit chip for that day gets an amber ring and a ⚠ prefix.

Weather data is US-only today — we use the NOAA weather.gov API. Canadian, European, and other international tenants will see a blank weather chip until we add Open-Meteo integration (Q3 2026 roadmap).

What the current dispatcher doesn't do

  • Moving a chip within a tech's own row to change the scheduled time (coming Q3).
  • Week-view and month-view (coming Q3).
  • Auto-suggesting reschedules based on weather risk (coming Q4).

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